Clarity Connect Online Help
Documentation, Tutorials, Guides, and More
Using Clarity Connect
Clarity Connect gives you the following:
- Native integration with Skype for Business
- Cloud-hosted, Azure-powered management portal
- Integrations with Salesforce and Microsoft Dynamics Online
- Configurable, real-time dashboard
- Skills-based routing with multi-level skills per agent
- Custom IVR attendant with speech recognition
PDF Guides
Videos
4.1 Agent Console Walkthrough
Silverlight Agent Console Walkthrough
Silverlight Agent Console Scenarios
Dashboard Walkthrough
4.1 Remote Session Walkthrough
Dashboard Walkthrough
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